Elevating Customer Experiences: Amazon Connect meets ServiceNow in a Fireside Chat


Join our fireside chat to discover how Amazon Connect and ServiceNow can work together to streamline your customer service operations.

Many businesses have procured world-class software services to support their business in the CRM or ITSM space – however, integrating the likes of Salesforce and ServiceNow with Amazon Connect can open up a more powerful joined-up solution to delight your customers.

In this session, we will explore how Amazon Connect’s cloud-based contact centre solution can integrate with ServiceNow’s service management platform to improve your internal and external customer service experience.

Whether you are a small business or a large enterprise, this fireside chat is for you where you will hear about:

  • Multichannel capability
  • Automate the customer service process
  • Using knowledge articles
  • Reduce handling  times
  • Improving customer and employee satisfaction rates
  • Increasing productivity and efficiency

Don’t miss this opportunity to learn about the power of Amazon Connect and ServiceNow integration. Get the recording of the session below!