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Devoteam strengthens Atlassian focus with ITSM specialisation

Devoteam adds the official Atlassian-recognised ITSM specialisation to its portfolio. This specialisation in combination with the Platinum Solution Partnership and the status as a recognised Training Partner, makes Devoteam one of the top Atlassian implementation partners across Europe. The specialisation shows that the right amount of knowledge, experience, and certifications are available to completely unburden customers in Atlassian ITSM processes. With this recent addition to its trophy case, Devoteam offers its customers an even wider range of specialisations to take advantage of and strengthens its partnership with Atlassian.

“Across every client we engage with, as they embark on their transformation journeys, the Atlassian toolset enables teams to collaborate more effectively, meaning not only are our systems faster, but our teams are too. We are excited to be awarded the Atlassian ITSM specialisation, as we look to leverage our ITSM experience with the Jira Service Management toolset, collaborating and educating our customers on building more efficient processes and play, as a team.” says Mark Dalton, UK Director at Devoteam.

Guy Crossland, Head of ITSM Channel Business Development at Atlassian elaborates on the mutual collaboration between Devoteam and Atlassian: “Devoteam brings unmatched wealth of knowledge and Service Management experience to our newly launched ITSM specialisation programme. We are thrilled to partner with Devoteam and look forward to delivering business value and successful outcomes for our joint customers!”

With this focus on Atlassian, Devoteam helps its customers to increase the quality of service inside and outside the organisation and thereby create even better collaboration between teams. The Atlassian knowledge, in combination with Devoteam’s strong DevOps, Cloud, Data, and Integration focus areas, with additional partners such as AWS, Salesforce and Google offers customers a partner who can solve IT challenges from start to finish and has all the necessary skills.