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Chapter 3

Launch a world-class contact centre in minutes

Access the same capabilities Amazon uses for its own contact centre technology and: 

  • Take only 20 minutes to train new agents for complete customer service
  • Support anywhere from ten to tens of thousands of agents with instant scalability 
  • Serve millions of customers daily
  • Access hundreds of expert AWS Partners for consultation and technology 
  • Save 80% over traditional contact centre solutions 
  • Integrate easily with AWS and third-party solutions including CRM, helpdesk, outbound, and more.